CLICKSHARE

UX DesignER [consultant]

USER RESEARCH - USER TESTING - PROTOTYPE - VALIDATION

Product analysis to understand user needs and layout product improvements in different contexts, and with coordination of different stakeholders. The process includes transforming insights and ideas into interaction concepts, through user research, prototyping, testing, and validation.

Implementation of the double diamond methodology.

**CLICKSHARE**
Initiate your meeting with a single click, fostering a sense of equal presence for both onsite and remote participants. Seamless wireless connection to the main screen, camera, and speakers.

RESEARCH

Ideation / Information Architecture / User Flows / Wireframing / Prototyping / User Testing / Iterations

PROBLEM analysis - Solution exploration

The sharing experience between Teams and ClickShare is inconsistent—while content shared in Teams appears in ClickShare, the reverse isn't true. This creates unnecessary switching and confusion for users. A key UX challenge is guiding users through Hostflow, with about 40% closing the screen prematurely. Many report issues like not seeing the windows they can share, adding to the frustration.

User persona journey analysis

User Interface Design